The first thing that comes to my mind when I think of pizzas is Dominos. What can beat their goeey, cheesy, full of flavour, and CHEAP pizzas right? But one fine day, when it came to quenching our pizza thirst, my foodie buddies and I decided to be a little magnanimous and give Pizza Hut a fair shot.
So at first sight you quite like the ambiance with cheery red couches and some large semi-circular tables. The menu is well designed and made me feel like maybe Pizza Hut would be able to compare with Dominos after all. They have a good variety of beverages and appetizers, a fine assortment of pastas and sauces and impressive offerings in the pizza space- a host of crusts and toppings to choose from and the best thing being a Gourmet Thin Crust Pizza section for the indulgent types. But wait a minute, why couldn't any of this taste as good as it looked on the menu?!
So we started with a Cheese and Jalapeno Poppers served with a sweet chilly dip and Onion Rings. The poppers were satisfactory and the dips were particularly zesty, I'll give it to them. The onion rings weren't, they were too oily, bland and needed some flavour. No problem, just the first dish we thought. But keeping up this composure was becoming difficult because the service there was pathetic. At first I thought maybe they were understaffed but clearly it wasn't so because I could see 2-3 of them wandering aimlessly here- there. The young girl serving us seemed joyful and likeable at first but when she repeatedly forgot to show up to take our order or clear the table it was getting a bit tedious to sit there and wait for her.
For the main course we ordered a Pasta and Bread. The pasta completely lacked flavour, was unusually dry and required generous amounts of tomato ketchup, tobasco, oregano, and salt to go down. The next disaster was a stuffed crust veggie pizza, you can't go wrong with a stuffed crust pizza right? If nothing else, you'll enjoy it for the cheese. How wrong was I?! It was stuffed only at the edges, the part of the pizza I usually never eat, and I wouldn't have minded had it been melting gooey cheese, but theirs was lumpy, thick and could only be seen, not tasted. The toppings weren't that great either! I could only take this much, especially after we were joined by a group of 10-12 children on the next table celebrating a birthday, you know what I mean?
We walked out quite disappointed and thinking how Pizza Hut could manage to serve food this quality when its competitors were upping their act so finely at every stage! Gross lack of ambition I must say! While it's a very moderately priced place, with a meal for two costing about Rs.600- Rs.1000, hey don't make me feel robbed of even that much! It's time the place realizes that their typical target group is more than willing to shell out good bucks to get a good meal. I'd any day prefer having overpaid for food that I loved than paying anything for stuff like theirs!
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